Ms Radha Krishna Hardware

Privacy Policy

At Ms Radha Krishna Hardware Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing/shipping address when you make a purchase or create an account.
• Payment Information: Credit card details or other payment information, which is processed securely by our payment partners.
• Technical Information: IP address, browser type, device information, and browsing behavior on our website.
• Communication Data: Records of your interactions with us, including emails, chat logs, and customer service inquiries.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To provide customer support and respond to your inquiries
• To improve our products, services, and website functionality
• To send you promotional offers, newsletters, and updates (with your consent)
• To prevent fraud and ensure the security of our services
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Object to the processing of your personal data
• Restrict the processing of your personal data
• Data portability
• Withdraw consent at any time

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: avi@msradha-krishnahardwarestores.shop
Phone: +91 7878279090
Address: Opp-Canara Bank, Main Road, Sabji Patti, Canara Bank, Jharia, Jharia Khas, Dhanbad, Jharkhand, 828111

This Privacy Policy was last updated on January 1, 2025.

Terms and Conditions

Welcome to Radha Krishna Hardware Store. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

1. Products and Services

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

2. Pricing and Payment

All prices are in Indian Rupees (₹) and are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of products or services.

3. Orders and Shipping

When you place an order, we will send you an order confirmation. This confirmation does not constitute our acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

4. Returns and Refunds

We accept returns within 30 days of purchase for most items in original condition. Some products may have different return policies. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

5. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Ms Radha Krishna Hardware Store or its content suppliers and is protected by copyright and other intellectual property laws.

6. Limitation of Liability

To the fullest extent permitted by law, Ms Radha Krishna Hardware Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the website after any changes constitutes your acceptance of the new Terms.

9. Contact Information

If you have any questions about these Terms, please contact us:

Email: avi@msradha-krishnahardwarestores.shop
Phone: +91 7878279090
Address: Opp-Canara Bank, Main Road, Sabji Patti, Canara Bank, Jharia, Jharia Khas, Dhanbad, Jharkhand, 828111

These Terms and Conditions were last updated on January 1, 2025.